Privacy policy

Last updated: January 30, 2026

MASS Monster (“MASS Monster,” “we,” “us,” or “our”) operates the MASS Monster website, online store, and the MASS Monster mobile application (collectively, the “Services”). This Privacy Policy explains how we collect, use, disclose, and protect personal information when you access or use our Services.

By using any of the Services, you acknowledge that you have read and understand this Privacy Policy.

1. Information We Collect

We collect personal information that identifies, relates to, describes, or can reasonably be associated with you.

Information You Provide

  • Account Information: Name, email address, username, password, preferences

  • Purchase Information: Order history, products purchased, shipping details

  • Communications: Messages sent to customer support or through community features

  • User-Generated Content: Content you post within community, chat, or social features

Information Collected Automatically

  • Device Information: Device type, operating system, app version, IP address

  • Usage Information: App interactions, pages viewed, features used

  • Cookies & Similar Technologies: Used on our website to improve functionality and analytics

Mobile App-Specific Information

  • Location Data (Optional): If enabled, approximate location may be used to verify gym check-ins or location-based features. Location data is not collected in the background.

  • Authentication Data: Used to securely sign in and manage your account

  • Purchase Validation: Used to confirm purchases and membership access

2. How We Use Your Information

We use personal information to:

  • Provide and operate the Services

  • Process purchases and manage accounts

  • Enable community features and user interaction

  • Improve app and website performance

  • Communicate with you about updates, orders, or support

  • Prevent fraud, abuse, and unauthorized access

  • Comply with legal obligations

3. User-Generated Content & Community Safety

Our Services may allow users to create or share content. We reserve the right to:

  • Remove content that violates our Terms of Service

  • Restrict or terminate accounts for abusive or harmful behavior

  • Review and act on reported content within a reasonable timeframe

Users can report objectionable content and block other users through available in-app tools.

4. How We Share Information

We may share personal information with:

  • Service Providers: Payment processors, hosting providers, analytics tools

  • Shopify: To operate and support our online store

  • Legal Authorities: When required by law or to protect rights and safety

  • Business Transfers: In connection with mergers, acquisitions, or restructuring

We do not sell personal information.

5. Data Retention & Security

We retain personal information only as long as necessary to:

  • Provide the Services

  • Comply with legal obligations

  • Resolve disputes and enforce agreements

We use reasonable security measures to protect your information, but no system is 100% secure.

6. Your Rights & Choices

Depending on your location, you may have the right to:

  • Access your personal information

  • Request correction or deletion

  • Object to certain data uses

  • Withdraw consent where applicable

Requests can be made by contacting us using the information below.

7. Children’s Privacy

The Services are not intended for children under 13 (or under the age of majority in your jurisdiction). We do not knowingly collect personal information from children.

8. International Data Transfers

Your information may be processed outside your country of residence. We take steps to ensure appropriate safeguards are in place.

9. Third-Party Services & Links

The Services may include links to third-party websites or services. We are not responsible for their privacy practices.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.

11. Contact Us

If you have questions about this Privacy Policy or your personal information, contact us at:

Email: support@massmonster.life